Terms & Conditions:
1 - All items are for hire only and remain the property of Elena's Vintage Hire. All items will be the responsibility of the customer during the agreed hire period.
2 - The hire period is up to 3 days. Extra days can be arranged with prior notice.
3 - You are not required to wash the items after use. Please just pack everything carefully into the boxes provided ready for collection.
4 - I am more than happy to deliver and collect your items. If your wedding or event is within a 15 minute drive (each way) of Chester (CH4 area), there will be no charge for this. Please bear in mind that on most occasions I will be making x4 trips (delivery-return, collection-return) so weddings or events further afield will incur a small additional travel supplement charge. This charge will be kept as low as possible but please contact me for an accurate quote. You're also very welcome to collect the items yourself from my location and return them after use, therefore incurring no extra charges.
5 - 50% of the total balance is required at the time of booking in order to secure my items for your date. This amount acts as your deposit and is non-refundable in the event of cancellation. The remaining balance is due 4 weeks prior to the wedding or event date.
6 - All items will be thoroughly inspected before/after delivery and upon collection. Damages must be paid for. Charges for damages are as follows: £3 per cup, saucer & side plate - £3 per jam/sugar bowl, milk jug & cake/sandwich plate - £10 per tea/coffee pot - £15 per cake stand - £15 per decanter.
7 - An additional deposit will be taken at the time of booking to cover any potential damages discovered upon collection. The deposit amount will be 20% of the full balance. If there are no damages, your deposit will be returned to you in full within 48 hours of your wedding/event.
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